Contact us

For any questions regarding our products or for assistance with your order, email us and you should get a response within 1 business day.

Email theteam@customersupport.care.

If you are emailing about your order, please check the order tracking page first, and include your order number and the email address you used at checkout.

Where we are

Australia administration
Suite 307, Norwest Central, 12 Century Circuit
Norwest NSW 2153
Australia

International call centre
+66 (0) 98 391 3877

Screen Door Company [flyscreendoors.net.au] is a division of BuyFactory Direct Pty Ltd, ABN 30 656 628 938.